Holiday Inn Express Newcastle Metro Centre - Newcastle upon Tyne

Clasper Way, Swalwell, Newcastle upon Tyne, United Kingdom, NE16 3BE  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Holiday Inn Express Newcastle Metro Centre - Newcastle upon Tyne

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Lobby bar

Breakfast room

Laundry

Self-service laundry

TV

Flat-screen TV

Elevator

Overview

The contemporary Holiday Inn Express Newcastle Metro Centre lies in a central area of Newcastle upon Tyne. An example of Italian architecture, this hotel was opened in 2000 and was fully restored in 2009.

Major Newcastle upon Tyne sights, such as Newcastle General Hospital, Ocean Beach Pleasure Park and Marsden Beach are located nearby. The distance between Newcastle upon Tyne city center and the property is 5 km.

The hotel's good location a short stroll from a shopping street and shopping centers is favorable for shopping lovers.

MetroCentre underground station is only 800 meters away from the hotel. 10 km to Newcastle airport.

Rooms

The hotel comprises 134 non-smoking rooms featuring modern-style décor, a writing desk, ironing facilities, cable television, complimentary wireless internet and a sofa as well as coffee/tea makers and a kettle. They offer en suite bathrooms with a hairdryer, a shower and a bathtub.

Eat & Drink

Breakfast is served in the dining area each morning. Guests can try hot drinks in the coffee bar.

Services

The hotel offers a safe deposit box, a cash machine and free parking as well as a conference room, computer rental and a business center for guests' comfort.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

The hotel staff speaks English, French, Czech, Chinese, Polish.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   134.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed (limited amount or weight)
  • Lobby
  • Vending machines
  • Gift/Newsstand
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Tennis court

Services

  • Housekeeping
  • Dry cleaning
  • Self-service laundry
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Leisure/ TV room
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Sofa bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Sink
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Holiday Inn Express Newcastle Metro Centre - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

Clasper Way, Swalwell, Newcastle upon Tyne, United Kingdom, NE16 3BE

Get directions
City Center
  • Newcastle upon Tyne
    4.8 km
Airports
Train Stations
  • Newcastle Central
    4.3 km
  • Newcastle Train Station
    4.3 km
  • Bus stop
    1.2 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    134

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneHoliday Inn Express Newcastle Metro Centre

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Holiday Inn Express Newcastle Metro Centre photos Room
Double Room
Bed type: Double bed or 2 Single beds
Size: 19 m²
Check Prices
  • Free Wi-Fi
  • Private bathroom
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Holiday Inn Express Newcastle Metro Centre - Newcastle upon Tyne Newcastle upon Tyne location
    Show big map »

    Hotel Address:

    Clasper Way, Swalwell, Newcastle upon Tyne, United Kingdom, NE16 3BE

    Get directions
    City Center
    • Newcastle upon Tyne
      4.8 km
    Airports
    Train Stations
    • Newcastle Central
      4.3 km
    • Newcastle Train Station
      4.3 km
    • Bus stop
      1.2 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      5
    • Number of rooms:
      134

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneHoliday Inn Express Newcastle Metro Centre

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in United Kingdom

    Use Badge

    Holiday Inn Express Newcastle Metro Centre Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    • The Lindisfarne Room - 1.0 km
    • La Galleria D'Arte Mev - 1.0 km
    • Lindisfarne Room - 1.0 km
    • Transform Your Images - 1.0 km
    • David Welsh - 3.8 km

    Popular areas

    • Pink Triangle - 3.9 km

    Places of interest

    • Newcastle General Hospital - 2.7 km
    • Dunston Social Club - 2.9 km
    • Dunston Freemasons Hall Co Ltd - 3.0 km
    • Newcastle Vipers North East - 3.7 km
    • Life Science Centre - 3.8 km

    Convention centers

    • Pink Triangle - 3.8 km

    Shopping areas

    • Metro Centre - 1.1 km
    • MetroCentre - 1.1 km
    • Bowes Museum - 2.1 km

    Amusement

    • Megabowl - 1.0 km
    • Crown Bingo - 1.7 km

    Museums

    • Bowes Museum - 2.1 km
    • Discovery Museum - 3.7 km

    Parks

    Business areas

    Local attractions

    • Beamish Wild - 8.4 km
      Stanley, Beamish
    • North East Aircraft Museum - 14.2 km
      Old Washington Road, Sunderland
    • Herrington Country Park - 16.2 km
      Chester Road, Sunderland
    • Beamish Open Air Museum - 9.2 km
      Beamish DH9 0RGEngland
    • Wet n' Wild - 14.6 km
      Rotary Way, Royal Quays, North Shields
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      5
    • Number of rooms:
      134

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneHoliday Inn Express Newcastle Metro Centre

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in United Kingdom

    Use Badge

    Hotels nearby
    Cities nearby

    Holiday Inn Express Newcastle Metro Centre Reviews

    Guest reviews are submitted by our customers after their stay at Holiday Inn Express Newcastle Metro Centre

    Average guest rating

    7.4out of 10
    Very good
    Based on 126 reviews

    Guest reviews

    • Older travelers
      7.8

      Good location for work, City and very close to the MetroCentre, very clean, comfortable and quiet, good sized room, would stay here again. Bus stop right outside the Hotel with very frequent services to the City Centre and the MetroCentre.

    • Single
      7.8

      Helpful friendly staff

      Breakfast was poor - would be happy to pay slightly more for greater choice

    • Family with children
      9.6

      Near to motorway and metro centre.clean,comfortable,spacious room.Free parking.

    • Older travelers
      7.8

      Pleased to find that the price of 2 breakfasts was included as the print out said it was not.

      Had to call down to Reception to work out how to switch on hairdryer - not obvious there is a switch above the skirting board !!

    • Older travelers
      9.6

      Spacious clean room and bathroom. One niggle - when I asked reception for a bedside table she said I couldn't have one although there were dents in the carpet where one had been sitting and obviously been removed. She did get us one however and everything from there was wonderful. Breakfast was perfectly adequate, well prepared and presented. Loved the area and was excellently placed for shopping and eating. We would definitely recommend it and would return to this hotel with pleasure.

      Nothing really but on our arrival the bins immediately outside the hotel entrance and car park were overflowing and a glass bottle had fallen out. There was broken glass where we had to walk and the unsightly bins did put us off before going inside to register. Not a big problem but it is the first thing guests see on arriving.

    • Group of friends
      7.8

      good size room, friendly staff, clean room

      Do not stay at this hotel on a friday or saturday night if you wish to sleep. I got 2 hours sleep between 5 and 7am after a hen party created disturbances all night which finally resulted in their eviction by police at 5am on saturday morning when I was finally able to get some sleep! All this took place outside my room as the hen do had their room opposite mine at 3.30am I phoned reception to complain and ask for a refund. This was awaiting me at breakfast 7.30am. What the hotel staff have to deal with they deserve a medal they remained professional and calm throughout the night and had a lot of patience.I will never be visiting this hotel again.

    • Single
      6.6

      Convenient and reasonable cost. Staff very helpful.

      Poor breakfast. Room and corridor leading to bedroom stank of cigarette smoke!

    • Group of friends
      8.2

      Didn't like that I was given a disabled room and also a toilet that was not flushing and having to move rooms at midnight. Didn't like that when we arrived the hotel didn't have our booking which was made online and I had a reference number and confirmation of booking. Didn't like at breakfast time the tables weren't cleaned and also that plates/cutlery were not stocked up. Cleanilness in the hotel rooms was excellent - shame about the reception/breakfast room!

    • Group of friends
      7.0

      The hotel was comfortable and clean and the hotel staff were friendly and helpful

      The breakfast was not that good. Orange juice tasted liked water, the tea was not very nice either and the cooked breakfast was poor

    • Group of friends
      8.8

      The hotel its self was very clean and everything we expected. But the breakfast was badly organised we came down about 9.00 hardly anything left to eat, no plates, only 1 toasting machine working which meant long que's, coffee machine was not working so this was very disapointing appart from them hotel was lovely

    • Group of friends
      7.0

      Excellent value for money. Clean tidy room in a good location - walking distance from metro centre was perfect. Quick and easy to check in and out with ample free parking - excellent!

      Staff not very helpful. We were asking for travel advice which was vague at best and as it turns out actually inaccurate. No room service was a problem as we returned from our concert just after midnight to find that nothing nearby was open for food and that the hotel couldn't even offer us toast or a sandwich. Breakfast was ridiculous as there were very few seats and limited supply of food. Everything was "on it's way" the cups were on their way, when they eventually arrived and you could get a coffee there was no milk. The cooked breakfast arrived in portions to feed 6 people at a time and when you did actually get it there was no cutlery etc etc. I fully appreciate that it is excellent value to have breakfast provided at all for the price we paid but feel if you are going to do so then it should be done right and not served begrudgingly by bad tempered staff.

    • Group of friends
      7.4

      I did actually book a twin room but we were given a double. We didn't get to the hotel until 1am and just wanted to go to sleep so didn't complain.

    • Group of friends
      8.2

      Relaxed. Clean, easy location, better than anticipated breakfast service

    • Group of friends
      5.8

      When to the first night of take that at stadium of light

      Breakfast, I will complaining direct to hotel as food was poor quality and lack of it too.

    • Group of friends
      8.8

      We were very pleased with the hotel and its facilities it was also easy to get to and from metro centre, gateshead and newcastle would recommend to others

    How to reach hotel

    hotel Holiday Inn Express Newcastle Metro Centre - Newcastle upon Tyne Newcastle upon Tyne location
    Show big map »

    Hotel Address:

    Clasper Way, Swalwell, Newcastle upon Tyne, United Kingdom, NE16 3BE

    Get directions
    City Center
    • Newcastle upon Tyne
      4.8 km
    Airports
    Train Stations
    • Newcastle Central
      4.3 km
    • Newcastle Train Station
      4.3 km
    • Bus stop
      1.2 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      5
    • Number of rooms:
      134

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneHoliday Inn Express Newcastle Metro Centre

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in United Kingdom

    Use Badge